SERVICE

We offer a wide range of complementary services. As a supplier of turn-key packages we stand for a complete scope on both product- and service level. From support in early design stages up to training for the engineers in the field, Airpack is your full service supplier.As part of our scope, we can supply the following services:

  • Spare parts supply
  • Engineering and design
  • Commissioning and startup
  • Maintenance and troubleshooting
  • Site survey
  • Training

Spare-parts supply

As part of our complete package scope Airpack is able to supply all the needed spare-parts for our already operating installations around the world and other compressor, dryer or nitrogen generator brands if requested. With our own spare-parts warehouse in the Netherlands we are able to ship the required parts worldwide. For enquiries or questions for spare-parts please contact our spare parts department at spares@airpack.nl.

Engineering and design

For more than 40 years we have experience in the design and engineering of compressors, dryers and nitrogen generators. Although we built our own packages we also offer engineering and feasibility studies as a separate service. With our expertise and experienced technical team we can provide independent advice and information on the best solution for you.

Start-up and commissioning

Our team of in-house field engineers operates worldwide and is available upon request for start-up and commissioning of our packages. Ensuring proper hook-up and initial setup of the installation, they guarantee the performance and warranty.

Maintenance, overhaul and troubleshooting

Our team of experienced engineers is available for maintenance requests, overhauls and troubleshooting for our packages. We are able to perform the required work in the field or provide assistance remotely. We have experience with a wide range of brands for all components (i.e. compressors, motors, diesel engines, PLC and instrumentation) and are also available to provide these services for packages that are not delivered by Airpack. For bookings of our engineers or more information on our capabilities, please contact our Aftersales coordinator.

Site survey

For a major overhaul or when the customer needs advice, our team is available for site surveys. They can travel to site to evaluate the condition of the package and provide a report on required maintenance and spare parts. This service is available for our own packages as well as compressor, dryer and nitrogen packages from other brands.

Training

The Airpack engineers’ team is also available for training on our packages. Training can be given at the Airpack headquarters in Zierikzee or on site where the package is located, as per your request. The subjects and course can be based on your requirements and includes all needed subjects to properly operate and maintain the package.

Why choose Airpack for your aftersales services? This is why:

Reliable supplier
At Airpack we strive to deliver quality products that will last for more than 25 years and require only standard maintenance. We do not just deliver the product but ensure it is commissioned and in working condition when we leave the site. We guarantee spare parts supply during the lifetime of the package and offer worldwide aftersales service in case of required maintenance or troubleshooting.

High level of expertise
With more than 40 years’ experience in engineering and manufacturing packages we have acquired a high level of knowledge and expertise. Our team of field engineers are multi-disciplined and have a long track record working at Airpack.

Experience with different brands
We supply packages that are built up of different components from different brands. This has allowed us to obtain experience of a wide range of products and makes allowing our team to help our customers with maintenance, troubleshooting and spare parts supply not just for Airpack packages but also for other brands.